Effective Date: June 18, 2026
1. Introduction
H Real Estate Technologies (Private) Limited provides a secure and reliable digital platform for real estate services. This Payment Gateway Policy outlines the terms and conditions governing all financial transactions conducted through our platform.
2. Accepted Payment Methods
We facilitate payments through trusted and authorized channels, including:
- Bank Transfers
- Mobile Wallets (e.g., JazzCash, Easypaisa)
- Debit/Credit Cards (where applicable)
All transactions are processed through secure third-party payment gateways.
3. Nature of Transactions
H Real Estate Technologies (Private) Limited operates as a digital platform only and does not act as a buyer, seller, or intermediary in physical property transactions.
- Payments made through the platform (e.g., listing boosts, promotional services) are non-refundable unless stated otherwise.
- Property transaction payments (buyer to seller) are conducted directly between users outside our legal responsibility.
4. Transaction Security
We prioritize user security by:
- Using encrypted payment gateways.
- Ensuring compliance with industry security standards.
- Not storing sensitive financial information such as card details on our local servers.
Users are responsible for maintaining the confidentiality of their payment credentials.
5. Refund Policy
- Payments for digital services (e.g., ads, listing boosts) are non-refundable once activated.
- Refunds may be processed only in case of technical failure or duplicate transactions.
- Approved refunds will be processed within 7–14 working days.
6. Failed or Delayed Transactions
In case of failed or delayed transactions:
- Users should first check with their bank or mobile payment provider.
- If the issue persists, contact our support team with transaction details at info@hrealestate.pk.
7. Third-Party Responsibility
All payment transactions are processed through third-party service providers. H Real Estate Technologies is not responsible for:
- Payment gateway downtime
- Bank processing delays
- External technical failures
8. Compliance & Fraud Prevention
We reserve the right to:
- Monitor transactions for suspicious activity.
- Suspend accounts involved in fraudulent or illegal activities.
- Report such activities to relevant Pakistani authorities.
9. Policy Updates
H Real Estate Technologies (Private) Limited reserves the right to update this policy at any time. Changes will be effective immediately upon posting on our platform.
By using our platform, you agree to this Payment Gateway Policy.